• Guests are responsible for following the safety procedures outlined in this policy.

• Staff are responsible for ensuring that guests are aware of the safety procedures and that they are following them and that guests have completed the safety waiver.

Use of the sauna and ice baths is at your own risk. We advise you to seek your GP’s advice before using the sauna or ice bath or dipping in the sea. Any person with any of these conditions are not permitted to use the facilities-

• If you're pregnant or suspect you are

• If you've had a heart attack or stroke

• If you're taking any medications

• If you have cardiovascular conditions or problems

• You have epilepsy

• You have asthma or breathing conditions

• High or low blood pressure

• If you have arterial disease

• If you have a joint or muscle injury

• You have metal pins, rods, artificial joints or any other surgical implants

• Have any chronic underlying medical condition

• You have any undiagnosed symptoms

By booking a session, you're confirming that you, and everyone in your group, have considered this advice and those detailed in our safety policy and T&Cs. Sand and Steam Sauna cannot accept responsibility for customers with the above conditions or in the above situations.

Sand and Steam cannot provide you with medical advice.

• Exposure to hot equipment, slippery surfaces caused by water, ice, snow, or other substances, hot temperatures, airborne illnesses, and contaminants is undertaken at your own risk. 

• Sand and Steam takes no responsibility for the damage or loss of customers’ property. All valuables must be left at home.

• Do not use or wear any of your own products or lotions inside of the saunas as they may contain ingredients that can be harmful or slippery. 

• We reserve the right to refuse entry to guests who appear to be under the influence of alcohol or drugs. No alcohol, tobacco or vapes are to be used in the vicinity of Sand and Steam Sauna.

• Guests should stop using the sauna or ice bath if they feel uncomfortable.

Sauna/ice bath etiquette must be adhered to at all times. This includes-

• Please behave in a respectful manner to fellow sauna guests and abide by the rules and regulations of Sand and Stream outlined in this policy.

• Enter and leave quickly and quietly - minimise heat loss and keep it relaxing.

• For hygiene please use a towel to sit or lie down on. It will also be more comfortable, acting as a buffer between your skin and the hot wood.

• No glass or metal bottles to be taken into the sauna.

• Leave all electronics outside.

• Flammable materials including newspapers and magazines should not be taken into the sauna.

• Only pour the provided 'sauna water' on hot rocks and nothing else.

• Ask before pouring water on the rocks. Gently pouring water onto the sauna stove; do not dump the water onto the stove. When you pour water on the sauna’s heated rocks, it creates a powerful burst of hot and soothing steam. It feels amazing. But some people don’t like it. So before you pour water on the sauna rocks, ask everyone in the sauna if that’s okay.

• Please make room for others. Maximum in sauna is 6 people. We have designed our sauna to be roomy and never overbook it. Sitting down takes priority over lying down unless it’s not at capacity.

• Please don’t exercise in the sauna - Saunas are for relaxing. Exercise can be done outside the sauna.

• No grooming of hair or nails is permitted.

• Staying in the sauna for no longer than 15 min at a time (we recommend 5-12 min sessions)

• Staying in the ice bath for no longer than 5 minutes at a time (we recommend 1-2 min sessions)

• We recommend cooling down for at least 10 minutes before entering the ice bath.

• Getting changed within your booked time slot and exiting with if you time slot so we can prepare the sauna for the next guests.